Frequently Asked Questions
1. WHAT ARE PAY-AS-YOU-GO CREDITS?
All of our Pay-As-You-Go Classes are given a credit value. Usually our 60-minute Aerial and Pole classes are valued at 3-Credits, whilst 60-minute non-Aerial and non-pole classes such as Bendy Flexy, Sexy Chair Dance and Liquid Motion, and 50-minute lunchtime classes are valued at 2-Credits.
2. HOW DO I BUY PAY-AS-YOU-GO CREDITS?
It's very easy to join us! Go to our SCHEDULE page to choose the class or classes you would like to attend and our system will guide you through the rest.
The more credits you buy, the more you save (especially if you would like to come more than once a week). Our credit system works like this:
1-5 credits = HK$100 per credit. Expires 2 weeks from purchase.
6 credit pack = HK$570 per pack (HK$95 per credit). Expires 1 month from purchase.
12 Credit Pack = HK$1080 per pack (HK$90 per credit). Expires 2 months from purchase.
24 Credit Pack = HK$2050 (HK$85 per credit). Expires 3 months from purchase.
48 Credit Pack = HK$3600 (HK$75 per credit). Expires 6 Months from purchase.
We also do offer Trial class for new comers*! Contact us to learn for details.
*Not eligible for non-resident/traveller.
3. How DO I SIGN Up for courses?
Our courses offer the best value and maximum class benefits. Designed to suit everyone, they are an excellent way to keep fit, have fun and gain faster progress as smaller classes and syllabus learning means that you will pick up tricks, techniques and moves much quicker.
Just check out our COURSES page for more details on each course. When you find the one you like, follow the prompts to sign up!
4. I AM ENROLLED INTO A COURSE, WHAT IF I MISS A CLASS, CAN I ATTEND A DROP-IN CLASS ON A DIFFERENT DAY?
Within a booked 4-Week course there is 1 replacement lesson available. Just email us to arrange!
5. IF I SIGNED UP FOR ONE LOCATION, CAN I USE MY CREDITS FOR OTHER LOCATIONS?
Your Pay-As-You-Go credits are for all locations and classes. Courses take place at the same time and location each week for the duration of the course.
6. IF I'M REGISTERED TO ONE LOCATION AND WOULD LIKE TO SWITCH TO A DIFFERENT LOCATION. DO I HAVE TO RE-REGISTER?
We share our database across all locations so you don't have to do anything. Just choose the location and class that suits you and sign up!
7. WHAT SHOULD I WEAR?
Pole classes: gym shorts or boy shorts and a comfortable tight fitting top.
Aerial classes: leggings covering back of the knee and tight fitting top.
Flyoga: comfortable yoga wear.
No shoes are required in all studio classes unless you have booked Exotic Pole, Exotic Floorwork, Acro Chair or Sexy Chair. Knee pads and socks are recommended for some classes. Please see CLASS DESCRIPTIONS for further details.
Please remove all accessories and please refrain from applying body lotion on arms and legs before class.
8. DO YOU ACCEPT MALE STUDENTS?
Yes! Here at Aerial Arts Academy it is not the gender that is important but the passion. Nicholas, Rhyn, and Leon are our resident male instructors. Male students are always welcome!
9. ARE THERE WEIGHT RESTRICTIONS FOR CLASSES?
No. However, if you have any pre-existing medical conditions, it is advisable to get a doctor to authorise that you are able to safely attend our classes.
10. WHAT CLASSES ARE RECOMMENDED TO BUILD STRENGTH AND MUSCLE?
All of our classes are designed to build strength and flexibility as well as be fun and stimulating. Speak to one of our experienced instructors to see which class would suit your fitness goals.
11. DO YOU PROVIDE DANCERS FOR EVENTS?
Yes. Email firstname.lastname@example.org with your details and requirements.
12. WHAT DO YOU CHARGE FOR PRIVATE CLASSES?
Pricing Per Class
Off peak (Mon-Fri before 4pm, 1 person only)
1 class $650
Regular Peak time (Mon-Fri after 4pm and weekends,. Up to 2 people.)
1 class $1000
4 to 7 class bundle $950 per class
8 to 11 class bundle $900 per class
12+ class bundle $850 per class
(Additional person $400 per class)
Check out our PRICING page for more information or contact us!
13. HOW DO I KNOW WHAT LEVEL TO JOIN?
If you are unable to climb and invert please join a beginner class. For those with more experience, please email email@example.com or speak to one of our experienced instructors for an assessment of your skill level.
14. IS THERE A MIN/MAX AGE FOR YOUR CLASSES ?
There is no maximum age for our classes, as long as your health practitioner authorises you to undertake the sport we are happy to have you!
Kids and teens under 13 must join our kids classes.
13 - 17 years old need to signed a parental release form available from our friendly front desk staff.
15. WHAT CAN I EXPECT FROM A CLASS?
All our classes include a warm-up to prepare the body for class and a short cool-down sequence at the end of class. Depending on the class level, you can normally expect to perform tricks, transitions, follow a short routine or add to a previous one. Our classes normally lasts 60 minutes.
16. CAN I PAY USING CREDIT CARD?
Yes, via our online system.
17. WILL CLASSES BE CANCELLED DURING PUBLIC HOLIDAYS OR BAD WEATHER?
All studios are open with limited schedule during public holidays. Please check the our online SCHEDULE for the most up-to-date information on scheduled classes.
If T8 signal is hoisted during non-opening hours (10pm-10am), all studios will remain closed and will open 2-hours after the warning signal is lowered.
If T8 signal is hoisted during opening hours (10am-10pm), all studios will close 1-hour after the T8 warning signal is hoisted.
If T8 signal is lowered on or after 7pm, all studios will remain closed.
All studios will reopen in 2-hours if the T8 warning signal is lowered before 7pm.
For Black Rain, all studios will remain open if the warning signal is hoisted during opening hours.
If classes are cancelled due to public holidays or T8, Pay-As-You-Go members will not be charged and course members will get course classes rescheduled/replaced.
Classes will resume coinciding with the opening of the studio.
18. IS THERE ANY EXPIRATION DATE FOR YOUR PACKAGES?
Each type of credit package, private class package, course enrolment or class pass have their own expiration date. Once they have expired, we will not be able to extend them. If you can't finish your packages, please contact us before they expire. For all cash balance in members’ accounts, expiration is 12 months, no extension allowed.
19. DO YOU GIVE REFUNDS ON PURCHASES?
No refunds will be given on Pay-As-You-Go credits, unlimited passes and courses purchased. However we do allow conversions of credits to passes or course and vice versa.
If there is a medical reason and you are unable to continue with your classes or courses, you will need to provide a medical note from your doctor to support your refund claim. If management approves, the refund will take up to 31 working days to process.